We can only accept returns for damaged goods that are not opened. Please note all return requests must contact info@formetta.com within 2 weeks of receiving your order.  We cannot accept any refunds for open packages.

To return your product, you should mail your product to:

Formettā GmbH
Im Bungert 7
8820 Wädenswil
Switzerland

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.